Cashnet FAQ

Cashnet Payments

Students whose parents do not have access to email are responsible for printing, mailing, or faxing a bill to their parents. This bill must be sent in a timely manner to avoid late payments.

The statement presented to you online is produced by Cornell and will serve as an Official Statement.

In keeping with Cornell's commitment to sustainability and protection of our environment, you will not receive paper statements by postal mail.

If you have questions about individual transactions on your bill, contact the appropriate originating department.

You will be notified by email when your monthly e-bill is available. Please refer to the bursar billing schedule for future billing and payment due dates.

The student will determine the ID (username) when they invite the other user/payer to Cashnet. The ID will be the other payer's permanent username. Please be sure to select something unique to your other payer; you may wish to consult with them on a suitable/preferable option. The other user/payer ID you select for them will be sent to them in an email, along with a temporary password.

The Cornell Student ID card is the official Cornell University identification card for members of the university community. If you are a new student, you will be able to pick up your Cornell Student ID card at registration.

International students who do not have a checking or savings account with a U.S. financial institution must enroll in Cashnet to receive their billing statements electronically, but they cannot register to make payments electronically. There is a link to Flywire for international payment transactions.

The student needs to sign in to Cashnet first, and then invite other users/payers to Cashnet by selcting Send a payer invitation, from your profile (select your name above the left-hand menu). The Cashnet system will send an email to the other user/payer with a Payer ID (user name). The Payer ID will enable the other user/payer to sign up, and to associate that user with that student. Other users/payers (including parents) can then enter their payment account information.

Students! Adding your parents or other payers to your Cashnet account grants them permission to pay your bills on your behalf and to view and ask detailed questions about your bursar and CornellCard accounts.

 

Students simply log in to Cashnet with their NetID and password. Your primary email address is your Cornell email address. If you plan to make payments from your own accounts (must be a checking or savings account with a U.S. financial institution), you will need to enter payment account information.

Cashnet is the service that enables you to receive your Cornell University monthly student account billing statements over the Web, and to submit payments online, using an electronic interface with your bank. There is no additional cost associated with utilizing the Cashnet service to pay your student bill.

You are notified by email each time a new statement becomes available, and can directly link into Cashnet to view your billing information and submit payments. This system provides you with the convenience of web-based electronic payments. 

It is recommended that you access Cashnet using one of the following browsers:

  • Internet Explorer (version 11 or higher)
  • Firefox (version 42 or higher)
  • Chrome (version 45 or higher)
  • Safari (version 9 or higher)

Other recent browsers or browser versions will work, but you may experience error messages when clicking on the following links that are embedded in the monthly e-billing statements:

For your convenience, we have added the following links to the “Cornell Monthly E-Bills” section on the Cashnet main page:

If you have not previously logged in, please follow the instructions you received in the invitation email. If you have previously logged in, click the Forgot Password link on the login page to reset the password. If the link does not appear on your page, contact your student to reset your password from their account. For security reasons, Cashnet and the Bursar’s office does not have access to reset these passwords.

Students log in to Cashnet with their NetID and password. If you are unable to remember your password, there is a “Forgot Password” link on the login page. 

Students can reset passwords for other users/payers by selecting the pencil/edit icon next to the payer's name. Select Resend payer invitation then Save.

At the bottom of the left-hand menu, select Sign Out.

Even though you've signed out, your browser session is still active. To completely sign out, close all of your open browser windows.

You will receive an email from Cashnet notifying you of the reason your payment was returned or rejected. Please check your account information to be sure it is correct. All payments returned because of inaccurate information or insufficient funds will be assessed a return fee of $25.00.

International students who do not have a checking or savings account with a U.S. financial institution will receive their billing statements electronically, but they can not register to make payments electronically. For additional methods of payment, check out our Payment Options. International students can make wire payments using Flywire.

If you have a credit balance, the Amount Due on the statements summary will be zero. See the full statement for the exact amount of the credit balance.

Online payments using Cashnet are quick and convenient.

  • Select Make a Payment from the menu.
  • Select the appropriate box/boxes and enter the amount you wish to pay.
  • Select Add to Payment, and then Continue
  • Select your method of payment, which must be a U.S. checking or savings account.
  • Select I agree, and then Continue.
  • Select the box to agree to the terms and conditions.
  • Enter an e-mail address for your payment confirmation to be sent to.
  • Select Pay.

Payments made through Cashnet will post the following business day. Please be sure to submit your payment in a timely fashion to avoid late fees.

Any user with a valid payment account can submit payments using that account. No other users can either view or use another user's payment account.

Even though your payment account information will remain in our database, payments will only occur when you actively submit them online.

If payments are returned to Cornell University for insufficient funds, the student account will be charged a fee of $25.00. If payment was used for registration, a late registration fee of $350.00 will be assessed. See our Returned Payment Policy page for more information.

You may begin making payments as soon as your first e-bill has been generated, and you enter your bank account information in Cashnet.

Once you enter bank account information, you cannot revise that information; you must "Remove" it under Bank Account Profiles and add the new information as a new payment account.

If you want to add multiple payment accounts when you initially enroll, you simply click the Add New link under the Saved Bank Account header.

Only payment accounts with a U.S. financial institution can be used. Your bank's routing number is automatically verified via Federal Reserve databases. However, your account number is validated at the time the transaction reaches your bank. For all payments returned because of inaccurate information or insufficient funds, a return fee of $25.00 will be assessed.

If you have questions about individual transactions on your bill, contact the appropriate originating department.