Contact Information

Cornell Chatter for Scheduling Virtual Appointments

Schedule virtual appointments through Cornell Chatter. Active Cornell students can use this service.

Virtual Appointment Hours:

  • Mon. – Fri.: 9 a.m. - 1 p.m. and 2 - 4 p.m., EST

Phone Hours:

  • Mon. – Fri.: 10 a.m. - 1 p.m. and 2 - 4 p.m., EST

NEW! Use Ask Bursar to obtain more information regarding a specific item on your bill.

Email us

Location and mailing address:
Office of the Bursar
Cornell University
260 Day Hall
Ithaca, NY 14853-2801

Michelle M. Benedict, Associate Vice President, University Treasurer and University Bursar
Brian Kay, Associate Bursar

Bursar Account Services:


Email us  (Bursar and CornellCard account questions)

  • Casey Bosley, Bursar Account Services Manager
  • Mariah Crawford Drake, Bursar Account Services Representative
  • Nicole Argetsinger, Bursar Account Services Representative
  • Shannon Weber, Bursar Account Services Representative 

Support Services:


Student Loan Repayment and Collections:


Email Student Loan Repayment

  • Amber Hanson, Manager
  • Michele Pittman, Senior Student Loan/Collection Representative
  • James Truman, Student Loan/Collection Representative
  • ECSI: Call toll-free at (888) 549-3274, Monday to Friday, 7:30 a.m. to 8:00 p.m., EST. Mailing address: Cornell University, c/o ECSI, P.O. Box 718, Wexford, PA 15090