New Look!

We've overhauled our website to improve your browsing experience, making it easier to find the information you are looking for!

Contact Information

Cornell Chatter for Scheduling Virtual Appointments

Schedule virtual appointments through Cornell Chatter. Active Cornell students can use this service.

Virtual Appointment Hours:

  • Mon. – Fri.: 9 a.m. - 1 p.m. and 2 - 4 p.m., EST

Phone Hours:

  • Mon. – Fri.: 10 a.m. - 1 p.m. and 2 - 4 p.m., EST

NEW! Use Ask Bursar to submit a question about a specific item on your bill.

Email us

Location and mailing address:
Office of the Bursar
Cornell University
260 Day Hall
Ithaca, NY 14853-2801

Michelle M. Benedict, Associate Vice President, University Treasurer and University Bursar
Brian Kay, Associate Bursar

Bursar Account Services:


Email us  (Bursar and CornellCard account questions)

  • Casey Bosley, Bursar Account Services Manager
  • Kate Barth, Bursar Account Services Representative
  • Mariah Crawford, Bursar Account Services Representative
  • Nicole Argetsinger, Bursar Account Services Representative
  • Shannon Weber, Bursar Account Services Representative 

Support Services:


Student Loan Repayment and Collections:


Email Student Loan Repayment

  • Amber Simms, Manager
  • Sara Capalongo, Senior Account Representative
  • James Truman, Student Loan/Collection Representative
  • ECSI: Call toll-free at (888) 549-3274, Monday to Friday, 7:30 a.m. to 8:00 p.m., EST. Mailing address: Cornell University, c/o ECSI, P.O. Box 718, Wexford, PA 15090