Student Loan FAQ
Loan Repayment
Can I consolidate my student loans?
You can consolidate federal loans by contacting any of the consolidation companies available. However, most lenders will not accept private loans with Cornell University. You should check with the various lenders available to determine which loans may be included.
Note: By consolidating of federal student loans, you forfeit the cancellation benefits as outlined in your promissory notes.
Although Cornell University does not endorse any specific lender for consolidation, information regarding loan consolidation companies is available on our Student Loan Resources page.
I sent a school deferment last year. Do I need to do another one?
Yes, you must submit in-school deferments for each year in which you are eligible if your school does not report to the National Student Clearinghouse. You can download and complete the necessary deferment form and send it to ECSI.
I'm currently enrolled in school elsewhere. Can my student loans be deferred?
If you are enrolled full-time, you may be eligible for school deferment (Federal NDSL loans are eligible for deferment at half-time status). In order to have your student loans deferred, you must submit a Student Loan Deferment form to ECSI.
You are reporting my student loan as delinquent to the credit bureaus erroneously. How can I dispute that?
You can do so by contacting any of the four credit bureaus directly. Once you submit your dispute, ECSI will be contacted to verify the accuracy of the information. They will then inform the credit bureaus if any changes are needed.
Is my past due account being reported to credit bureaus?
Cornell University reports all student loans to all four national credit bureaus monthly. No other accounts are reported to credit bureaus.
What are prepayments?
Prepayments are accelerated repayments of the principal of the loan, typically made to realize a savings on interest. There are no penalties for prepaying. If your loan is repaid in full before the expiration of its grace period, no interest is charged (except on certain university loans). Payments in excess of your regularly scheduled amounts are applied to the principal balance as prepayments. Unless the prepayment repays the loan in full, the next payment will be due the next month.
Where is my monthly billing statement?
ECSI sends a bill every month. The bill provides a payment stub and a return envelope for you to remit with your check. If you lose the payment stub, write your Cornell ID number on the check to obtain proper credit. If you do not receive a bill, you are nonetheless obligated to make your payment as scheduled.
Where do I send my loan payment?
Loan payments for Perkins and university loans should be sent to the following address:
Cornell University
C/O ECSI
P. O. Box 718
Wexford, PA 15090-0718
Loan payments for Direct Stafford and PLUS Loans should be sent to the following address:
U.S. Department of Education
Direct Loan Payment Center
P.O. Box 746000
Atlanta, GA 30374-6000
My address has changed. Whom do I notify?
You are required to notify all lenders whenever your address changes. Please update your address through ECSI or by calling an ECSI customer service advocate at 888-549-3274. If you have a Direct Stafford or Plus Loan, contact the Direct Loan Servicing Center at 800-848-0979, or update your information online at www.dlssonline.com.
What should I do if I am having difficulty making my monthly loan payment?
You should contact ECSI if you are having difficulty making your monthly loan payments. There may be deferment or forbearance benefits available that could temporarily postpone or reduce your monthly student loan payments. These benefits will require the completion of an application for deferment or forbearance.
What are payments in advance? How are they different from prepayments?
Payments in advance are payments made against future installments. They are applied to your account as if each were received on its due date. Payments in advance must be made in multiples of your normal monthly installment amount and must be accompanied by a letter from you specifying which payments are being made. If we do not receive specific instructions in writing from you to apply your payments as payments in advance, they will be treated as prepayments, and another payment will be due the next month.
Where do I send my loan payment?
Loan payments for Perkins and university loans should be sent to the following address:
Cornell University
C/O ECSI
P. O. Box 718
Wexford, PA 15090-0718
Loan payments for Direct Stafford and PLUS Loans should be sent to the following address:
U.S. Department of Education
Direct Loan Payment Center
P.O. Box 746000
Atlanta, GA 30374-6000