ConServe is an outside collection agency. As a result, Cornell University is unable to see the payoff details of your debt. For information on how to make a payment, payment plans, and the payoff balance, please contact Conserve directly. They can be reached by phone: 1-800-724-4439 for domestic callers, 1-585-421-1011 for international. Website: www.payconserve.com 

GRC, General Revenue Corporation, is an outside collection agency. As a result, Cornell is unable to see the payoff balance. For information on how to make a payment, payment plans, and the payoff balance, please contact GRC directly. Phone: (800) 234 6258, Monday - Friday, 8am-5pm, www.generalrevenue.com. Once payment in full has been made, please contact bursar-loanrepayments@cornell.edu to notify the Student Loan Repayment and Collections team.

In accordance with the financial responsibility agreement that each student is required to sign, finance charges are assessed on a monthly basis at 1.25% (15% annually) on all bursar and CornellCard accounts. In addition, accounts are imposed a collection fee once they become 90 days or more past due and are transferred to ECSI, Cornell's billing partner for inactive students with past due balances. 

In the event that ECSI deems an account uncollectible, the account may be referred to an outside collection agency, such as Conserve or General Revenue Corporation. At such time, additional collection and/or legal fees will be assessed by the collection agency. Fees may range from 25% to 45% of the total balance due. As the account holder, you are responsible for these fees.

Yes, university services including enrollment/registration, retroactive registration, and diplomas are withheld until payment in full is received.